Case Study: Ebenezer improves dining efficiency and revenue capture with eMenuCHOICE

Ebenezer - Customer Case Study

Ebenezer, Minnesota's largest senior living operator, faced a challenge when it wanted to expand its dining programs beyond its traditional paper-based system. This system could not scale to support new initiatives like all-day dining, cafes, and a declining balance meal program. Ebenezer partnered with eMenuCHOICE for a solution due to the application's flexibility and the promise of a fast return on investment.

The eMenuCHOICE solution automated key processes, which improved reporting accuracy and saved a significant amount of time for staff. The application also made it easier to standardize operations across multiple communities with diverse dining options. As a result, eMenuCHOICE helped Ebenezer capture more accurate revenue data, reduce costs, improve efficiency, and simplify the billing experience for its residents. The success of the initial rollout led Ebenezer to expand its use of eMenuCHOICE to more of its communities.

Ebenezer

Andrea Baumgardner

Regional Director of Housing