Case Study: Chateau Girardeau improves dining efficiency and resident experience with eMenuCHOICE

Chateau Girardeau - Customer Case Study

Chateau Girardeau, a continuing care retirement community, implemented eMenuCHOICE's dining management solution. Their challenge involved inefficient communication between servers and the kitchen, a manual and error-prone billing process using spreadsheets, and a requirement for residents to order meals a full week in advance.

The solution from eMenuCHOICE streamlined operations and improved the resident experience. It enabled real-time order modifications, reduced wait times, and allowed residents to order just the day before a meal. It also automated billing by tracking data digitally and integrating with PointClickCare, which reduced errors and manual work for staff.

Chateau Girardeau

Laura Vollink

Director of Dining Services