Case Study: Elmswood Retirement Village streamlines training and reduces paperwork with ELMO Software

Transforming the learner experience in the aged care industry

Elmswood Retirement Village turned to ELMO Software to address heavily paper-based HR processes, including learning and development and onboarding. As a retirement village operating in a highly audited industry, Elmswood needed a better way to manage compliance training for all staff while reducing time-consuming manual work and the risk of missed onboarding steps.

ELMO Software implemented ELMO Learning, ELMO Course Library, ELMO Course Builder, and ELMO Onboarding to streamline training delivery and HR workflows. The results included faster course completion, less paperwork, more relevant and up-to-date training content, and improved learner engagement; after 12 months, 47% of surveyed employees said they learned more effectively and 52% said they had changed their work practices.

Elmswood Retirement Village

Sarah Criglington

Learning & Development Coordinator