Case Study: Oversight achieves centralized knowledge sharing and faster onboarding with Elium

Creating a business model around knowledge sharing

Oversight, a French hospitality start‑up building a collaborative business model for independent hotels, was losing critical information across multiple internal tools and nearly non‑existent inter‑hotel collaboration. To centralise essential operational documents and increase transparency toward hotel owners, Oversight selected Elium’s Knowledge sharing & intranet solution.

Elium implemented a single source‑of‑truth platform with segmented spaces (per hotel, Oversight community, For All Officers, and For All) so teams can share articles, procedures and best practices. As a result, Elium increased collaboration across hotels, consolidated scattered knowledge from Slack/Drive into a referenceable repository, reduced information loss and cut search time to find the right documents, while also speeding onboarding—customers have the platform up and running in just a few weeks.

Oversight

Angele Miard

Knowledge Manager