Case Study: The Depository Trust & Clearing Corporation achieves simplified single‑pane IT monitoring and faster problem resolution with eG Innovations' eG Enterprise

World's largest financial transaction settlement firm reduces complexity of IT monitoring with eG Enterprise

The Depository Trust & Clearing Corporation (DTCC) is the world’s largest securities settlement firm, handling nearly $2 quadrillion in transactions annually across multiple geographically dispersed data centers and thousands of servers and desktops. With zero downtime as a mandate, DTCC was overwhelmed by a patchwork of redundant monitoring tools and needed a cleaner, more automated way to track and correlate business service performance—especially as it prepared to roll out a Citrix VDI environment.

DTCC deployed eG Enterprise as a single-pane-of-glass monitoring solution, covering more than 1,200 components and 700,000 metrics and integrating with existing NetCool/HP OpenView workflows. eG automated root-cause analytics, detected previously unseen issues (for example JVM hangs), eliminated extensive custom scripting, and improved QA and development visibility—streamlining operations, boosting staff efficiency, and strengthening DTCC’s ability to maintain uninterrupted, mission-critical services.

Depository Trust & Clearing Corporation