Case Study: United Bank for Africa achieves rapid multi‑country core banking transformation and market leadership with EdgeVerve Finacle

United Bank for Africa - Customer Case Study

United Bank for Africa (UBA) needed a technology partner to support its post‑merger ambition to become a regional leader and to deliver scalable, integrated banking channels (core banking, e‑banking and CRM) across multiple countries. UBA selected EdgeVerve to provide a phased deployment of Finacle‑based core banking, treasury and e‑banking solutions, with Finacle CRM planned in subsequent phases, to achieve faster rollouts and greater agility.

EdgeVerve implemented a phased Finacle rollout—starting with core banking, treasury and e‑banking and later CRM—drawing on a proven delivery model (including a 65‑branch rollout in under six months versus typical 18–24 month cycles). The EdgeVerve solution created a scalable, multi‑country platform (extending to UBA’s US/UK presence), improved operational efficiency, enabled faster time‑to‑market for new products and delivered an integrated channel strategy to help UBA differentiate its services and accelerate growth.

United Bank for Africa

Phillips Oduoza

Executive Director, Group Shared Services