Case Study: Bank of Alexandria achieves lower total cost of ownership and rapid scalable growth with EdgeVerve Finacle

Technology at the Heart of Transformation

Bank of Alexandria, one of Egypt’s largest retail networks with over 190 branches and a history of rapid expansion, faced a fragmented, mainframe-based technology landscape with 150+ ATMs and numerous siloed branch systems that blocked online information and hampered growth. To unify operations and support an aggressive transformation and retail expansion agenda, the bank selected EdgeVerve and its Finacle universal banking solution to replace legacy platforms and deliver core banking, e-banking, CRM, wealth management and loan origination capabilities.

EdgeVerve centrally deployed the Finacle solution—built on a service-oriented, open architecture with full Arabic support and nonstandard channel interfaces—completing pilot and full rollouts in a matter of months. The implementation delivered measurable benefits: lowered total cost of ownership, streamlined back-office operations, transformed branches into customer-centric sales centers, improved straight-through processing, and increased capacity for customer acquisition and new product launches, while supporting the bank’s large branch and ATM footprint.

Bank of Alexandria

Mahmoud Abdel Latif

Chairman