Case Study: Leading automotive financial services subsidiary of a German carmaker achieves streamlined global credit servicing and reduced TCO with EdgeVerve's CreditFinanceEdge

Streamlining Credit Servicing processes for global operations

Leading Financial Service Company, a subsidiary of a German car manufacturer, needed to harmonize, streamline and automate vehicle retail and commercial loan/lease processing across multiple countries. They required a maintainable, internationalized architecture and multilingual deployment (targeting ~10 languages) to enable fast, low-change rollouts across markets such as Japan, Thailand, South Africa, Australia, New Zealand, Korea and China. EdgeVerve was engaged to address these challenges using its CreditFinanceEdge Platform.

EdgeVerve implemented the CreditFinanceEdge Platform—covering modules like Calculation Engine, Delinquency Management, Invoicing & Cash Management, Reporting and more—after conducting country workshops to define a common “core” and region-specific requirements. The solution automated manual flows, removed redundancy, improved operational efficiency and data quality, reduced TCO and time-to-market, and enabled a planned rollout in roughly 10 countries over the next 3–4 years, delivering process harmonization and a single IT portfolio across markets.