Case Study: State Bank of India achieves unified 24-country, 24x7 core banking and faster time-to-market with EdgeVerve Finacle

Renewing the Core to Power Global Expansion

State Bank of India (State Bank of India), a leading public sector bank with a global footprint, faced a fragmented core-banking landscape across its international offices that made regulatory compliance, product rollout and codebase management slow and costly. To support its International Banking Group’s goal of increasing global profit share and enabling secure overseas lending, SBI needed to standardize and modernize its core by moving to EdgeVerve’s Finacle v10 across multiple countries within a tight deadline.

EdgeVerve implemented a phased Finacle v10.2.13 upgrade across 24 countries using Agile 30-day sprints, a common base version (533 customizations, 147 reports), a data-migration tool and centralized operations, while consolidating treasury to a Global Operations Center. The transformation enabled 24x7 unified operations for over half a million customers in 24 countries and 170 branches, cut product time-to-market from 3–6 months to under 30 days, reduced total cost of ownership, and delivered higher availability and streamlined regulatory reporting. EdgeVerve’s work also earned industry recognition for best multi-country core banking implementation.

State Bank of India

Shiv Kumar Bhasin

Chief Technology Officer