Case Study: Global Marketing, Distribution and Project Development Company achieves automation of 970+ steps and over 90% time reduction with EdgeVerve's AssistEdge RPA

How a global marketing and distribution company used AssistEdge to enhance efficiency and optimize their operations

Global Marketing, Distribution and Project Development Company, a $5 billion turnover firm with 50+ offices across 35+ countries and sales in over 110 countries, faced heavy, error-prone manual work: their sales and purchasing teams processed 200–250 orders per day with verification and audit flows spanning more than 970 steps across SAP, PDFs and banking apps. To address this, the customer engaged EdgeVerve and its AssistEdge RPA platform to automate these verification, booking, invoicing and reconciliation tasks.

EdgeVerve implemented AssistEdge end-to-end automation to replace 970+ manual steps, integrating SAP, PDF parsing/extraction and banking applications (e.g., Wells Fargo) and delivering reusable bots for cross-team use. The result was an over 90% reduction in processing time — examples include transactions dropping from ~40 minutes to under 4 minutes and from 2 hours to 15 minutes — plus error-free processes, significant efficiency gains and maximized investment through reusable automation.