Case Study: Housing Bank for Trade and Finance achieves core-banking modernization and accelerated time-to-market with EdgeVerve

Housing Bank for Trade and Finance (HBTF) Transforming legacy to leadership

Housing Bank for Trade and Finance (HBTF), a leading Jordanian bank serving over one million customers, faced a fragmented legacy technology landscape with outdated, non‑standard applications that slowed time‑to‑market, increased compliance risk, and hampered expansion. To modernize and standardize its platform, HBTF selected Finacle from EdgeVerve to replace legacy systems and support multi‑channel, scalable banking operations.

EdgeVerve’s Finacle team implemented a unified core banking, CRM and e‑banking platform (delivered largely out‑of‑the‑box) within a 20‑month program using rigorous governance and productivity tools. The transformation delivered measurable results: about 85% out‑of‑the‑box functionality, service delivery times cut by up to 30%, branch processing efficiency improved by 30%, internal tech turnaround handling 50% of business requests within one day, far lower defect rates, seamless high‑availability switching, and time‑to‑market reduced from months to weeks.

Housing Bank for Trade and Finance

Michel Marto

Chairman