Case Study: Bank Sohar achieves a truly digital transformation and 25% faster time-to-market with EdgeVerve Finacle

Finacle Helps Bank Sohar Transform to a Truly Digital Bank

Bank Sohar, one of Oman’s fastest‑growing banks, sought to transform its core systems to become a truly digital, customer‑centric bank capable of delivering frictionless, 24x7 services and faster product launches. To meet these goals the bank partnered with EdgeVerve and selected the Finacle Core Banking Solution to modernize its technology backbone and support omnichannel, paperless processes for retail and corporate customers.

EdgeVerve implemented Finacle along with BPM and CRM integrations, an enhanced API framework, automation and embedded analytics to enable seamless interoperability and straight‑through processing. The deployment delivered measurable impact: a 10% increase in new customer acquisition, 25% faster time‑to‑market for new products, 15% higher transaction peak capacity, over 67% improvement in data accuracy, a 20% rise in average daily transactions and continuous 24x7 availability.

Bank Sohar

Mujahid Said Al-Zadjali

Deputy General Manager – IT & Alternate Channels