Case Study: Equity Bank Limited achieves seamless multi-country, real-time core banking and lower TCO with EdgeVerve Finacle

Finacle Core Banking Transformation makes Equity Bank Stronger, Leaner and Fitter

Equity Bank Limited, a leading commercial bank in Kenya with 8.7 million customers across five countries, needed to modernize its seven-year-old core banking platform to support rapid retail growth, standardize multi-country operations, strengthen corporate lending and lower total cost of ownership. To meet these goals, the bank engaged EdgeVerve to upgrade its core banking to Finacle 10.2.13 and to design a highly available, multi-entity architecture that would reduce complexity and enable seamless channel integration.

EdgeVerve delivered a multi-country, big‑bang upgrade to Finacle 10.2.13 with active‑active production and DR clusters, a single multi‑entity database (replacing five), and a unified middleware layer. The 12‑month rollout enabled customers to transact across five countries in real time, reduced the database footprint by 5 TB, improved cheque‑scanning productivity by 30%, cut teller reconciliation time by 20% and increased branch uptime by two hours, while lowering TCO and accelerating new product rollout. EdgeVerve’s solution also improved data quality, security and operational efficiency across the Group.

Equity Bank Limited

James Mwangi

Chief Executive Officer & Managing Director