Case Study: DBS Bank achieves pan‑Asia wealth management transformation and 90% faster dual‑currency processing with EdgeVerve Finacle

DBS Bank - Customer Case Study

DBS Bank sought to deliver a rich, personal experience to high‑net‑worth individuals across Asia and needed a modern, robust IT backbone to transform wealth operations in Taiwan, China, Indonesia, India, Singapore and Hong Kong. To achieve this, DBS Bank partnered with EdgeVerve and migrated to the Finacle wealth management solution, initially implementing mutual funds and structured products modules and later expanding to insurance, margin finance and IPOs.

EdgeVerve delivered the Finacle solution using agile scrum teams, new front-end screens, a special Singapore dashboard, advanced branch verifier and thin‑client device integration, while integrating with many upstream/downstream systems and sunsetting legacy applications. The rollout cut dual‑currency deposit processing time by 90%, enabled 24/7 account access, expanded DBS Bank’s wealth customer base and wallet share, reduced revenue leakage through stronger reconciliation, and accelerated product launches and analytics-driven personalized advice—driving measurable growth across DBS’s markets.

DBS Bank

Siew Choo

Head of Core System Technology