Case Study: Infosys Validation Solutions automates $821M+ in monthly billing with EdgeVerve's AssistEdge

AssistEdge Bots automates monthly-billing worth over $821M across Infosys Global Delivery Units

Infosys Validation Solutions faced a heavy manual burden managing monthly project billing across thousands of in-flight projects, with varied billing models (Fixed Price, Time & Material, Unit of Work) that led to errors, rework and slow throughput. To streamline confirmations, reduce billing mistakes and free project managers for higher-value work, Infosys Validation Solutions turned to EdgeVerve’s AssistEdge RPA bots.

EdgeVerve’s AssistEdge automated end-to-end billing confirmation—data collation, extraction of client-approved billable effort and bulk confirmations—enabling automatic billing for over 15,000 projects monthly and executing 52K confirmations, covering 40% of global delivery billing worth $821M+. The solution delivered a 6X ramp-up in billed projects in three months, cut per-project processing from 45 to 20 minutes, saved 40–70% of effort, and achieved zero data-related rejections, reducing invoice cancellations and related work.

Infosys Validation Solutions

Niranjan VS

VP, Deliver Head