Case Study: Leading Logistics Provider achieves seamless migration of 200+ bots and $25M cost savings with EdgeVerve's AssistEdge 19.0

A leading logistics provider gives its employees the power to automate everyday tasks with AssistEdge RPA 19.0

Leading Logistics Provider, a global logistics company operating in over 200 countries and handling millions of packages daily, needed to take its automation program to the next level. The customer asked EdgeVerve to migrate 200+ live bots across 50+ processes from AssistEdge RPA 18 to AssistEdge RPA 19.0, enable low-code/no-code democratization of automation, automate returns routing, expand into new geographies, and complete the migration with minimal downtime and no adverse impact on business KPIs.

EdgeVerve’s center of excellence executed a consultative, automated migration using the AssistEdge 19.0 Migration Workbench’s four-step process, supported by training, hyper-care, and a dedicated migration support model. EdgeVerve completed the migration across 50+ processes (handling over 1M transactions/month), delivering scalable low-code automation, end-to-end orchestration, and reduced downtime — producing measurable value including 80% reduced invoice processing cost, $25M in cost reduction, and $15M in cost prevention.