Case Study: Leading Global Logistics Firm achieves 75% faster customer onboarding with EdgeVerve's TradeEdge

A leading global logistics firm slashes customer onboarding time by 75% with TradeEdge

Leading Global Logistics Firm faced long customer onboarding times (3–5 months), fragmented transaction data, tightly coupled legacy CMx systems, and a poor digital experience that blocked scalability and market expansion. To accelerate growth and serve smaller customers, they engaged EdgeVerve and its TradeEdge platform to modernize B2B integrations and customer onboarding.

EdgeVerve implemented TradeEdge — a multi‑tenant cloud platform with domain‑specific pre‑built data models, reusable configurations, APIs and a customer Network portal — to decouple source and target systems, standardize transactions and enable self‑service onboarding. As a result, EdgeVerve helped the firm reduce onboarding time by 75% (from months to about 4 weeks), deliver real‑time unified visibility of customer transactions, improve the digital experience, and speed time to first transaction and service rollouts.