Case Study: Orange achieves personalized learning engagement with Edflex

Orange achieves 4.6/5 learner satisfaction with Edflex

Orange, a major global telecommunications operator, sought to offer a learning catalogue with the best web-based content for its 151,000 employees. Their challenge was to provide concise and relevant resources, particularly for time-pressed managers, and to adapt content to individual learner profiles. To address this, the company partnered with vendor Edflex to implement its learning catalogue service.

Edflex implemented its Adaptive Learning solution, which was integrated into Orange's existing learning platform. The solution involved significant work to define learner profiles and ensure content was specifically approved to suit them. Following a successful pilot with Orange's Business Services subsidiary, the Edflex catalogue received a 4.6/5 rating from learners, who praised its ease of use, the relevance of adapted resources, and its innovative nature. The tool became used daily by managers, with Edflex playing a key role in the group-wide rollout strategy.

Orange