Case Study: HEC Alumni enriches lifelong learning for graduates with Edflex

HEC Alumni achieves NPS 70 with Edflex

The customer, HEC Alumni, the alumni association for HEC Paris, sought to enrich its value proposition for graduates by establishing a lifelong learning and training component. To meet this challenge, they partnered with the vendor Edflex to implement its digital learning solution.

Edflex collaborated closely with HEC Alumni, acting as an extension of their team to curate a diverse catalog of digital learning content. The solution provided an easy-to-use platform integrated with the alumni portal. This partnership resulted in a Net Promoter Score (NPS) of 70 and gave HEC Alumni valuable insights into graduate learning behaviors, allowing them to tailor content effectively.

HEC Alumni