Case Study: OpenTable simplifies chit printing with Eat App

OpenTable lowers chit printer costs to $179 with Eat App

The customer, OpenTable, faced the challenge of sourcing and integrating expensive, specialized chit printers for its restaurant reservation system. The process of purchasing the correct Star Micronics printer models was confusing and costly, often requiring restaurants to spend between $250 and $300 per device.

The vendor, Eat App, provided a more affordable and seamless alternative. Eat App offered its own chit printer for $179, which it developed in partnership with a manufacturer for a better integration experience. This solution was less prone to errors, offered more flexible connectivity for both iPad and web users, and was available directly from Eat App, eliminating the research and procurement hassle for restaurants.

OpenTable