Case Study: Frontier School Division achieves same-day IT resolution with EasyVista

Frontier School Division cuts resolution time from months to same day with EasyVista

Frontier School Division (FSd), a school district in Manitoba, Canada, faced significant IT support challenges due to its vast geography. With only seven administrators managing over 3,500 devices across 41 remote schools, their legacy tools were ineffective. This led to resolution times that could take up to three months. They partnered with EasyVista to find a scalable solution to improve efficiency and reduce the need for travel.

By implementing EasyVista Service Manager, which integrates with Active Directory, the school division enabled its small team to perform remote support efficiently. The solution from EasyVista delivered dramatic results, reducing software installation times from months to same-day resolution. This cut travel costs significantly and allowed a single administrator to manage up to 20 sites from a single console.

Frontier School Division (fsd)