Case Study: Lenovo cuts supplier onboarding time by 85% and IT costs by 53% with e2open

How Lenovo is teaming with E2open to improve global supply chain execution

Lenovo, the world’s second-largest PC maker, faced growing pains from rapid global expansion and legacy, outsourced IT systems that lacked flexibility, visibility and relied on manual processes. The company needed a scalable, end-to-end IT platform to lower operating costs, speed partner onboarding, and provide real-time, collaborative control across order-to-cash, procure-to-pay and inventory management.

By partnering with E2open, Lenovo deployed an any-to-any cloud platform and a Hong Kong procurement hub to automate supplier onboarding, centralize procurement and digitally track software activation keys—eliminating manual touches and protecting confidential pricing. The initiative cut onboarding time by 85%, reduced IT costs by 53% and supplier integration management costs by 70%, sped supplier response times from hours to minutes, improved cash conversion and lowered error and fraud risk.

Lenovo

Gerry Smith

Senior Vice President, Global Supply Chain