Case Study: The Blue Pig improves guest experience and profit margins with eCoast Systems and GoTab

The Blue Pig - Customer Case Study

The Blue Pig, a fast-casual smokehouse in Tennessee, faced challenges related to rising food costs and the need to create a superior guest experience after pivoting its business model during the pandemic. To tackle these issues, the customer turned to eCoast Systems for a solution, implementing their GoTab products including mobile ordering and payment, POS, and KDS.

By using eCoast Systems' technology, The Blue Pig redesigned its service to eliminate long lines and streamline payments, allowing guests to order food and drinks simultaneously. This solution led to higher revenue, improved order accuracy, and increased profitability. eCoast Systems also provided real-time analytics and integration with Margin Edge, enabling the restaurant to effectively manage its plate costs and maintain high-quality ingredients.

The Blue Pig

Kent Birdwell

Owner