Case Study: Schooner Woodwind Sailing Cruises enhances guest experience and safety with GoTab from E-Coast Systems

Schooner Woodwind Sailing Cruises - Customer Case Study

Schooner Woodwind Sailing Cruises, a family business operating schooner cruises, was using a system that was not well-adapted to its unique maritime operations for managing drink orders. They sought a more intuitive and cost-efficient solution to improve the guest and staff experience. They partnered with E-Coast Systems and implemented its GoTab platform.

The solution from E-Coast Systems involved using QR codes for contactless ordering on the schooners, which streamlined service and allowed staff to focus more on guest safety and engagement. The platform's features, including automatic tab closing and real-time backend reporting, provided operational ease and valuable data insights. This allowed the business to make cost-saving decisions and optimize its offerings efficiently.

Schooner Woodwind Sailing Cruises

Jennifer Kaye

Captain