Case Study: Black Restaurant Group streamlines sales reporting and back-office operations with MarginEdge and GoTab

Black Restaurant Group - Customer Case Study

Black Restaurant Group, a regional hospitality group, faced a challenge when it began using the GoTab POS system alongside its legacy POS, as its MarginEdge platform could only integrate with one system. This created a significant reporting delay, requiring their accounting team a full business day to manually compile sales and budget data across all locations and channels, preventing managers from accessing timely performance information.

The vendor, eCoast Systems, through its MarginEdge service, upgraded its platform in early 2021 to support integration with multiple POS systems simultaneously. This solution automatically consolidated data from both GoTab and the legacy systems, delivering combined sales reports to managers each morning. The result saved several hours of accounting time per week, allowing staff to focus on planning and forecasting instead of manual data compilation.

Black Restaurant Group

Jon Linck

Partner & Director of Operations