Case Study: WEX achieves over 25% reduction in bad debt and a centralized customer view with Dun & Bradstreet Risk Solutions

WEX Wins With Dun & Bradstreet Risk Solutions, Creating a Consistent Customer View Across the Company

WEX Inc., a global provider of corporate payment solutions across Fleet, Travel and Healthcare, needed a consistent, company-wide view of customers to support rapid growth while limiting risk and reducing bad debt. As the business expanded, WEX sought better data and analytics to centralize insight for decision-making and improve control across credit, collections and other teams.

WEX partnered with Dun & Bradstreet, adopting DNBi plus the D&B Data Integration Toolkit, Country Risk and Business Credit reports, and implemented automated monitoring and new account models using data packets. The solution delivered centralized visibility and measurable impact: bad debt fell by more than 25%, business growth rose 5–10%, and operational efficiency improved 11–25%, benefiting credit, collections, marketing and other functions.

WEX

Dan Simpson

Corporate Credit Manager