Case Study: Large State Revenue Agency achieves improved collections and reporting with Dun & Bradstreet

State Tax Administration Implements Common Identifier and Consolidates Databases to Improve Collections

A large state tax administration lacked a single source of truth for its taxpayer base: critical business contact and identification data were fragmented across legacy systems, often missing or incorrect, which made it difficult to identify or contact delinquent taxpayers and hampered collections and outreach efforts.

By mapping Dun & Bradstreet D-U-N-S® Numbers to consolidate, cleanse, and enrich records, the agency established one reliable taxpayer database and implemented regular batch cleanses plus specialized analytics (skip tracing, lien analyses). The modernization improved collections and revenue forecasting, helped mitigate a budget deficit, enhanced risk assessment, and strengthened legislative reporting and oversight.