Case Study: Staffmark achieves faster deal closings and reduced bad debt with Dun & Bradstreet risk management solutions

Staffmark Supercharges its Quote-to-Cash Cycle with Dun & Bradstreet

Staffmark, a U.S. staffing firm with more than 300 locations, needed a smarter, repeatable way to turn abundant customer data into actionable insight. Its credit and collections team sought a global, unified view of accounts to onboard the right customers, prioritize collections, collaborate more effectively with branch sales teams, reduce bad debt and accelerate the quote-to-cash cycle.

By integrating Dun & Bradstreet’s DNBi risk-management tools—near real-time analytics, D-U-N-S identification, bankruptcy/delinquency monitoring and rules-based credit checks—Staffmark standardized credit decisions and embedded risk checks into the sales process. The results included faster deal closings, improved quote-to-cash and operational efficiency (5–10%), reduced bad debt (5–10%), up to 5% growth, and stronger sales–finance collaboration with clearer visibility into customer risk.

Staffmark

Thomas Jurman

Vice President of Credit and Collections