Case Study: Reworld achieves unified customer data and 200% ROI with Dun & Bradstreet D&B Connect

Reworld Waste Powers a Greener Future with Data Transformation from D&B Connect

Reworld Waste, a leading sustainable waste solutions provider with more than 100 facilities across North America, was struggling with fragmented customer data spread across dozens of systems. With 24 sources of revenue data and seven financial platforms, the company lacked a unified view of customers, making it hard to identify relationships, understand segments, and make confident data-driven decisions. Reworld partnered with Dun & Bradstreet and used D&B Connect to address these data management challenges.

Dun & Bradstreet implemented D&B Connect to master and enrich Reworld’s customer data with standardized identifiers and reliable firmographics. The result was a 200% ROI through labor savings and operational efficiency, plus the launch of a customer gateway that improved service for invoices, pickups, and waste profiles. Reworld said analyses that once took weeks now take seconds, and Dun & Bradstreet became a key part of its digital transformation.

Reworld

Charles Link

Senior Director of Data and Analytics