Case Study: Large Regulatory Agency increases completed facility inspections and cuts costs with Dun & Bradstreet

Regulatory Agency Drives Efficiency and Reduced Costs While Increasing the Number of Completed Facility Inspections

A large regulatory agency that conducts roughly 40,000 facility inspections a year and maintains data on millions of businesses faced growing inefficiencies and rising costs because its proprietary and third‑party data were inaccurate. Inspectors were often dispatched to wrong addresses, home businesses, or inactive companies, wasting time and scarce budgetary resources and undermining the agency’s ability to prioritize inspections effectively.

The agency integrated Dun & Bradstreet data, mapped records to D‑U‑N‑S® Numbers, and applied master data management to validate and enrich its database, creating “watch lists” of active businesses with physical locations and high inspection priority. As a result, inspectors complete more inspections per taxpayer dollar, avoid ineligible sites, and the agency realizes significant cost and resource savings while improving oversight, monitoring, and continuous program optimization.