Case Study: Neopost cuts days billed outstanding by five with Dun & Bradstreet DNBi Risk Management Solutions

Neopost USA Slashes Five Days Off Days Billed Outstanding

Neopost USA, a major provider of mailing and digital communication solutions, faced a challenge in managing its large customer portfolio and reducing payment delinquencies. Its risk management practices had not kept pace with its growth, lacking a universal process for credit decisions and any centralized reporting for senior management. To address this, the company turned to vendor Dun & Bradstreet for its DNBi® Risk Management Solutions to gain better insight and control.

By implementing Dun & Bradstreet's solution, Neopost USA automated its credit decisioning and gained a holistic view of its portfolio performance. This strategic approach allowed the company to extend the right terms to new customers and better prioritize collections. As a measurable result, Neopost USA slashed its Days Billed Outstanding (DBO) by five days in the first year, significantly improving cash flow and reducing the resources required for collections.

Neopost

Steve Rakoczy

CIO