Dun & Bradstreet
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A Dun & Bradstreet Case Study
etaGLOBAL is an employee-owned aerospace and defense supplier with about 50 employees and more than 40 years of industry experience. After moving to an ESOP and implementing a new ERP, data migration errors, missing invoices and a relocated finance team caused their Dun & Bradstreet credit file to be inaccurate, making the company appear at risk and jeopardizing vendor and customer trust.
etaGLOBAL engaged a Dun & Bradstreet Credibility Concierge who audited and corrected the credit file, updated executive and industry information, and disputed incorrect late payments while advising on accounts‑payable processes. As a result, the company’s scores and ratings improved, client confidence was restored, new opportunities followed, and leadership could refocus on growth and company culture.
Ryan Miller
Chief Financial Officer