Case Study: U.S. Small Business Administration achieves $100B portfolio protection and improved lender oversight with Dun & Bradstreet's Loan & Lender Monitoring System

Dun & Bradstreet and Small Business Growth

Dun & Bradstreet partnered with the U.S. Small Business Administration to address a critical oversight gap: the SBA guarantees over $100 billion in small business loans through thousands of lending partners but lacked an effective, scalable system to monitor portfolio and lender performance after years of unsuccessful internal development. With rising reliance on lenders and constrained budgets, the agency needed better credit-risk tools and oversight to protect taxpayers and ensure small businesses could access capital.

Dun & Bradstreet delivered the Loan and Lender Monitoring System (L/LMS) — a portal-backed platform powered by D-U-N-S® data, statistical and financial models, and customized analytics — giving SBA staff and lenders near-real-time access to current, historical and predictive portfolio insights. The system improved targeting of high-risk lenders, reduced costly on-site reviews, strengthened management of the $100B portfolio, sped credit decisions for small businesses, and supported thousands of loans (over 70,000 in 2016) with greater access for minority- and women-owned firms.

U.S. Small Business Administration

William Manger

Associate Administrator