Case Study: Softcat achieves faster customer onboarding and sustainable growth with Dun & Bradstreet

D&B Credit Advantage Supports Sustainable Growth

Softcat, a fast-growing UK IT company, needed a faster way to assess both new and existing customers while managing credit risk. Working with Dun & Bradstreet and its D&B Credit Advantage solution, Softcat’s credit team had to support a sales operation onboarding 150–200 new customers a month and make decisions quickly, sometimes within an hour.

Dun & Bradstreet implemented D&B Credit Advantage to give Softcat a holistic view of customer risk, including late payments and the likelihood of business failure, along with reports and alerts when risk profiles changed. The result was faster credit decisions that helped Softcat keep pace with growth and win about 200 customers a month, while supporting more efficient, profitable expansion.

Softcat

Richard Lecoutre

Finance Director