Case Study: Custom Powder Systems strengthens business credit and credibility with Dun & Bradstreet

Custom Powder Systems Strives for Employee Satisfaction

Custom Powder Systems, founded in 1995 by Denise and Dale “Mac” McIntosh in Springfield, Missouri, designs and manufactures containment and powder-handling equipment for pharmaceutical, food and other industries. With 80 employees and about 90% repeat business, the company’s twin goals have been to grow responsibly and to be the best workplace for its staff, while also managing the inevitable ups and downs of running a manufacturing business.

To strengthen credibility with prospective customers and weather downturns, Custom Powder Systems enrolled in Dun & Bradstreet’s Credibility Concierge service to update and manage its business credit file. As a result the company’s credit profile and industry standing improved, helping win new projects (including work on a pandemic vaccine facility), support continued customer trust and repeat business, and position the firm for higher margins and future growth.

Custom Powder Systems

Denise McIntosh

Chief Executive Officer