Case Study: Financial Services Firm achieves six-figure weekly savings and cuts underwriting from days to minutes with Dun & Bradstreet

Bank Saves in Excess of Six Figures Weekly with Credit Alerts

A fast-growing, nationwide super-community bank that expanded its small-business and commercial portfolio across all 50 states faced scalability and speed challenges. Its paper-based underwriting process took days or weeks, slowed customer decisioning, increased sales costs, and risked customer loss—all while the bank aimed to maintain historically low loss rates during rapid growth.

The bank integrated Dun & Bradstreet’s DNBi Risk Management platform, DecisionMaker, retro-scoring, and automated alerts into its CRM to automate underwriting and prioritize accounts with predictive scores. Underwriting time dropped from days to minutes, the alerts have produced weekly savings in excess of six figures, loss rates remained well below industry averages, and the bank gained better risk visibility, targeting and ROI.