Case Study: TransferWise streamlines customer verification with DueDil

TransferWise - Customer Case Study

TransferWise, the peer-to-peer money transfer service for businesses and individuals, needed a reliable way to validate documents during sign-up as its customer onboarding grew more complex. It turned to DueDil to help improve the verification process for new business customers.

Using DueDil’s live database of UK and Irish companies, TransferWise could quickly cross-check business details supplied during onboarding without requiring customers to upload documents. The result was a faster, more efficient verification flow that now supports around 60% of all customers, while helping TransferWise verify information reliably and reduce drop-off.

Transferwise

Kristi Kuldsaar

Procurement Manager