Case Study: Kuoni reduces risk and passes 15% more customers with DueDil

Kuoni - Customer Case Study

Kuoni, a leading long-haul tour operator offering tailor-made and luxury holidays to more than 80 destinations, needed a more cost-effective way to approve business customers. The company had been relying on expensive Experian reports for UK business checks, which made it difficult to validate all customers as desired.

DueDil provided Kuoni with access to a live database of UK and Ireland companies, including comprehensive business information and credit ratings. With DueDil, Kuoni can credit check and continuously monitor customers, adjust credit limits based on financial changes, reduce exposure to risk, and take a more proactive approach to validation, resulting in 15% more customers being passed.

Kuoni

Diana Yeboah

Fraud and Merchant Services Manager