Case Study: Relish Works Conducts 400 Rapid-Fire Interviews with dscout Scout Panel

Relish Works uses dscout for 400 rapidfire interviews

Relish Works, an innovation and strategy studio for the restaurant industry, faced the challenge of understanding a complex labor crisis involving recruitment, retention, and development from the employee perspective. To quickly explore this issue on a national scale, they turned to dscout and its Scout Panel service.

dscout's solution enabled Relish Works to conduct a rapid, mixed-methods study. They used an Express mission to efficiently gather quantitative and qualitative data, collecting the equivalent of over 400 two-minute interviews and over 800 minutes of media from a national sample of food service workers. This rich data allowed the team to conduct more tailored and focused follow-up interviews, leading to deeper conversations and a better understanding of the core elements of the employee experience.

Relish Works