Case Study: NeverAgain.org strengthens real-time disaster research with dscout

NeverAgain.org accelerates disaster research in 2 months with dscout

NeverAgain.org, a non-profit organization focused on disaster response technology, faced the challenge of defining the core minimum viable product for its disaster information and connectivity tool, Beacon. They needed to conduct urgent, real-time research with people experiencing active disasters to understand their needs, a process that was both ethically sensitive and logistically complex. To achieve this, they partnered with the vendor dscout to utilize its remote research platform for gathering in-context insights.

Using dscout, the team quickly deployed research missions to collect real-time, media-rich accounts from individuals during hurricanes Harvey and Irma. This solution provided invaluable, visceral data that directly informed the Beacon prototype's design, clarifying the critical need for highly specific, location-based data and triangulated information from trusted sources. The research conducted via dscout was fundamental in helping NeverAgain.org focus its product to effectively address real-time problems people face during disasters.

NeverAgain.org