Case Study: Motional advances accessible mobility research with Dscout

Motional captures journey insights with Dscout across 3 transportation modes

The customer, Motional, a global leader in driverless technology, faced the challenge of deeply investigating the context around autonomous mobility to make their vehicles safe, reliable, and accessible for everyone. To gather product-shaping journey data from users with access needs, Motional partnered with the vendor dscout to conduct remote "ride-along" research.

Using dscout's platform for remote diary studies, Motional captured rich point-of-view and journey data from a broad and diverse sample of participants with disabilities. This solution provided robust user experience data across various transportation modalities, which dscout enabled Motional to analyze into a framework of actionable design principles for accessibility, ultimately helping to innovate their product development for all users.

Motional