Case Study: Hopelab gets candid feedback on sensitive topics with dscout

Hopelab gets candid teen feedback on sensitive topics with dscout in quick live interviews

Hopelab, a social innovation lab focused on improving teen and young adult health, needed honest feedback on sensitive topics like loneliness and cancer. They turned to dscout to help marry social intervention with design thinking during their co-designing, prototyping, and product testing phases.

Using dscout's Diary and Live tools, Hopelab gathered candid, gut reactions and deeper reflections from participants filmed via their own smartphones. This approach from dscout allowed the organization to see human interactions in a natural environment, leading to better and more honest feedback crucial for their research-backed interventions.

Hopelab