Case Study: Duolingo achieves actionable insights for its literacy app with dscout

Duolingo engages 500M users with Dscout for year-long literacy research

Duolingo, a language learning app company, needed to conduct generative research and playtesting for its new literacy app for children, Duolingo ABC. Their challenge was recruiting a diverse sample of kids and caregivers internationally and finding an easy-to-use platform to manage participant feedback. They partnered with the vendor dscout to solve this.

Using dscout's Diary studies and other tools, Duolingo engaged in a year-long international research mission. The solution from dscout enabled easy collection of mixed data, increased participant engagement, and connected stakeholders to research throughout the product cycle. This provided a better understanding of how children's learning needs evolve and empowered Duolingo to leverage dscout for recurring future missions.

Duolingo