Case Study: Telus achieves real-time visibility and a single source of truth with Domo

Telus - Customer Case Study

Telus, a national Canadian telecommunications company based in Vancouver offering internet, voice, entertainment and healthcare services, faced fragmented data across Google Analytics, Salesforce, MySQL, Excel and Oracle. Disconnected systems and slow, manual reporting left teams starved for timely insights and hindered confident decision-making.

By adopting Domo, Telus established a single source of truth with real‑time, automated reports that surface patterns and increase transparency across the business. The platform cut time spent chasing spreadsheets and ad‑hoc requests, enabling faster, clearer decisions and freeing staff to focus on driving results and strategic work.

Telus

Shawn Mandel

Chief Digital Officer