Case Study: QVC reduces invoice processing time with Dolphin Enterprise Solutions

QVC cuts invoice processing time by 55% with Dolphin Enterprise Solutions

QVC, a large multi-media retailer, faced challenges with its heavily manual and paper-driven accounts payable process, which was time-consuming and labor-intensive. They partnered with Dolphin Enterprise Solutions to implement an automated solution within their existing SAP environment.

Dolphin Enterprise Solutions implemented a comprehensive invoice-to-pay solution utilizing SAP technologies, OCR, and a web-based approval process. This streamlined operations, reducing average invoice processing time from 20 days to 9 days and achieving a 40% reduction in processing steps. The solution also eliminated errors and provided complete visibility from invoice to payment.

QVC