Case Study: SunCoast Blood Bank achieves faster record retrieval, 25% cost savings and improved FDA compliance with DocuWare

SunCoast Blood Bank - Customer Case Study

SunCoast Blood Bank, a 501(c)(3) nonprofit in Sarasota that supplies nine hospitals and collects over 38,000 units annually, relied on offsite paper records that were slow to retrieve, not searchable, and increasingly costly to store. With strict FDA requirements for timely record updates and reporting, the organization needed a secure digital solution to speed access, reduce errors, and ensure compliance.

Implementing DocuWare Cloud allowed SunCoast to digitize and index donor files (volunteers scanned about 60,000 records), provide searchable SOPs at mobile sites, and remove IT maintenance burdens. Retrieval times dropped from 24 hours to seconds, document management costs fell by 25%, screening accuracy and regulatory compliance improved, and the system is being expanded to purchasing and finance.

SunCoast Blood Bank

Scott M. Bush

Chief Executive Officer