Case Study: Carubba Collision achieves growth without adding operational costs with DocuWare

Seamless integration and automated workflows allow automotive body shop staff to focus on opening new locations, knowing that with DocuWare, core processes will continue with minimal manual touch

Carubba Collision, established in 1955 and the largest body shop conglomerate in upstate New York, was rapidly expanding—opening 4–6 new locations a year—and needed to scale finance operations without adding staff. With most invoices arriving on paper and a fragmented process (PSIcapture into QuickBooks while invoices were stored in DocuWare), CFO Sean Penner sought tighter integration and automation to reduce manual, error-prone accounting tasks.

Carubba implemented DocuWare on‑premises with QuickBooks and Outlook integration, adding an Invoice Look Up button, Connect to Outlook, automated scanning, indexing and workflow automation, plus company-wide training. The result: paper filing eliminated, faster responses and improved auditability and accountability, roughly “a couple of hours per employee per week” saved, and the ability to open more stores without increasing operational costs.

Carubba Collision

Sean Penner

CFO