DocuWare
245 Case Studies
A DocuWare Case Study
SCHERDEL Group, a family‑owned automotive metal supplier with about 4,300 employees and 29 worldwide locations, outgrew its paper filing system and needed a secure, modular document management solution that could centralize ten-plus years of records and integrate with existing ERP/CRM/accounting systems to give employees rapid global access to documents.
They implemented a phased DocuWare rollout: outsourced scanning and indexing (with barcode automation), connected electronic records to existing applications, and built workflows for processes like invoice approvals and warranty claims. The result is a central document pool (over 12 million documents, ~2.0 TB) with worldwide access, eliminated paper archives, faster and more transparent processes, improved customer/vendor service, and payback of the investment within about a year; the system continues to expand internationally.
Christian Hartmann
Project Manager