Case Study: Rebel Refrigeration, AC & Plumbing achieves rapid cloud digitization and seamless remote work for business continuity with DocuWare

Rebel Refrigeration, AC & Plumbing - Customer Case Study

Rebel Refrigeration, AC & Plumbing is a Las Vegas–based service provider founded in 1996 with about 20 employees handling roughly 10,000 service calls a year. Already partially paperless, the company was forced to close its office during the COVID-19 lockdown and couldn’t access paper invoices and job records, which slowed accounts payable and threatened business continuity.

Rebel implemented DocuWare’s cloud invoice-processing solution and was live within 24 hours, with data loaded and full digitization completed in days. DocuWare scans invoices, recognizes parts and line items (eliminating manual entry into QuickBooks), and lets any employee pull up purchase orders or job documents from home—restoring workflow speed, enabling remote work, and ensuring operational continuity.

Rebel Refrigeration, AC & Plumbing

Joe Johnson

Owner