Case Study: Criterion Tool & Die Inc. achieves instant document retrieval, reclaimed workspace and 10 hours/week time savings with DocuWare

Precision manufacturing company digitizes records to improve workspace quality of life, boost productivity and reduce stress from document search during audits

Criterion Tool & Die Inc., a third‑generation, 32‑employee precision manufacturer serving medical, aerospace and photonics industries, faced growing pain from mandated lifetime record retention. Thousands of paper files—stored in nearly 100 banker boxes—cluttered workspaces and made locating documents slow and stressful, particularly during audits.

The company deployed DocuWare on‑premises, digitizing about 16,500 documents (adding 50–100/week) and creating part‑centric records that include drawings, inspection reports and certifications. The solution provides near‑instant retrieval (saving roughly 10 man‑hours/week), cleared conference space, cut audit prep time and stress, enabled on‑floor training stations, and delivered environmental and cost benefits (about 41 trees and several hundred dollars saved).

Criterion Tool & Die Inc.

Kellyanne Gottschalk

Marketing & IT Coordinator